At Bhavya eStore, we understand that sometimes plans change, and you may need to cancel an order. Our cancellation policy ensures a smooth and fair process for our customers.
✅ 1. Order Cancellation by Customer
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Before Shipping:
You can cancel your order within 12 hours of placing it, or before it is shipped, whichever is earlier.
Please email us at support@bhavyaestore.in with your Order ID and reason for cancellation. -
After Shipping:
Once the order is shipped, it cannot be cancelled. However, you may refer to our Return & Refund Policy.
🚫 2. Order Cancellation by Bhavya eStore
We reserve the right to cancel any order due to:
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Product out of stock
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Pricing errors or technical issues
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Unserviceable delivery location
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Suspected fraud or high-risk transactions
In such cases, we will inform you via email or phone and issue a full refund (if payment is made).
💰 3. Refund for Cancelled Orders
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If payment was made online, the refund will be processed within 5–7 business days to the original payment method (via Razorpay or relevant gateway).
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You will receive a confirmation email once the refund is initiated.
📩 Need Help?
If you wish to cancel an order or have any questions, contact us at:
📧 Email: support@bhavyaestore.in
📱 Phone: +91-96695-46000
🔔 Note:
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Custom orders or limited-time offers may not be eligible for cancellation.
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Bhavya eStore reserves the right to update this policy at any time without prior notice.